auctioneers.org.nz

SORTING IT OUT

  • Home
  • Auctioneers
  • Code of Ethics
  • Consumer info
  • Charity Auctions
  • Membership
  • Contact

Complaints and Disputes

About the Association

The Auctioneers Association of N.Z. is a voluntary industry body actively involved in promoting the interests of Members who are Registered Auctioneers and acting as mediator in matters of auction in the public interest.

Members of the Association consist of a variety of Auctioneers, registered by The Ministry of Business, Innovation & Employment, who conduct auctions handling general chattels, plant & machinery, livestock, bloodstock, motor vehicles, art, antiques, stamps & coins, real estate and livestock to name a few.

The Association Members are bound by a Code of Ethics and standard Terms & Conditions of Sale that are available to the public to enlighten them as to the rules of the auction, these are for the benefit of the Vendor the Purchaser and the Auctioneer and they govern the auction procedure.

Process

The Association deals with complaints about unethical behaviour, standard of service, negligent advice or service and non-payment of proceeds due and any other matter of concern to the public. 

Complaints about Members will be handled at no cost to the complainant. (See the list of Registered Auctioneers who are members.)

Complaints about non-members will be investigated and the Association will attempt to resolve the matter, however a nominal charge is made for this service to allow for recovery of toll calls etc.
​
The Association will only act upon complaints it receives in writing by email or using our Contact Form.
<< RETURN
Picture

New Zealand's Professional Body of Registered Auctioneers.

MEMBERS' Login >>

Website by [email protected]
  • Home
  • Auctioneers
  • Code of Ethics
  • Consumer info
  • Charity Auctions
  • Membership
  • Contact